1. How do I set up an email account?
2. How can I register a domain name?
3. What are Autoresponders?
4. What is Data Transfer?
5. What is Disk Storage Space?
6. Will I have FTP Access?
7. Can I utilize Streaming Audio/Video?
8. What is an SSL Certificate?
9. Can I obtain Statistical Data?

What is Web hosting?

Web hosting is an allocated amount of disk space for your domain name on a computer that serves the information stored on it to the internet. It is where all the files that make up your web site can be found. Hosting removes the need of you having to provide and maintain expensive and complicated Servers.

How long does it take for a hosting account to be set up?

As soon as we recieve payment in full you can expect to have your hosting account completely setup in 24 to 48 hours .

What operating system is availabe on your servers?

On our servers we offer the choice between Windows and Unix operating systems.

How do I set up an email account?

You can set up an email account by clicking here.

Can I keep my domain name if I switch my web hosting over to your servers?

Absolutely! Although each ISP has it's own policy for releasing domains and some may charge you a release fee. You can also transfer your domain to Idiya technologies at http://domains.idiya.com with a one year transfer extension.

How can I register a domain name?

You can register a domain at Idiya Technologies at http://domains.idiya.com . To make it easy for our clients we can also register a domain name for you. Simply call our Support personnel at 9885555288, we can check for availablity and register it in your name for you.

What are Autoresponders?

Autoresponders reply to an incoming e-mail automatically. An autoresponder could be used to send a standard pre written text e-mail to persons requesting information, or confirming receipt of a request, etc. If you have ever received a response to an e-mail which suggests that the recipient is away from the office, you have received an automated response.

What is Anonymous FTP?

Enabling anonymous FTP(File Transport Protocol) allows visitors to access your web site to upload and/or download files without a unique id and password. By controllable anonymous FTP, we are referring to an environment whereby anonymous access can be limited to specific files and directories.

What is Data Transfer?

In general, any outward bound traffic from a web site, with the exception of e-mail, is considered to be data transfer. Every time a person visits your site every web page, image, midi file, quicktime video, etc. is viewed, data transfer is generated. Our hosting plans include a generous amount of free data transfer which should be more than enough for most sites. Additional data transfer beyond the threshold of most sites can be purchased at a relativly small charge to support the increased traffic.

What is Disk Storage Space?

Disk storage space refers to the amount of server disk storage specifically allocated to your account. This space is used to store your web site files, the html, graphics, audio clips, POP mail messages, pdfs, software and any other files that make up your web site. Each of our hosting plans include a generous allotment of disk storage space, but additional space can be purchased for any account as is necessary.

Will I have FTP Access?

FTP Access is available upon request on all commercial grade hosting plans. Contact our support department to gain FTP access to your website.

Can I utilize Streaming Audio/Video?

Streaming audio and video is available on most some customl hosting plans. IDIYA Marketing and Technical staff can work with you to deliver an audio/video-based streaming multimedia content through your website.

Can I upgrade my hosting plan at any time?

Yes, you can upgrade your account at anytime.

What is an SSL Secure Server?

The Secure Sockets Layer (SSL) is a commonly used protocol for managing the security of a message transmission on the Internet. SSL uses a program layer located between the Internet's Hypertext Transfer Protocol (HTTP) and Transport Control Protocol (TCP) layers. The "sockets" part of the term refers to the sockets method of passing data back and forth between a client and a server program in a network or between program layers in the same computer. SSL uses the public-and-private key encryption system from RSA.SSL is an integral part of most Web browsers (clients) and Web servers. If a Web site is on a server that supports SSL, SSL can be enabled and specific Web pages can be identified as requiring SSL access. So in simpler terms, with an SSL Web Server Certificate on your website, any information sent to your web server is encrypted or scrambled, making it impossible to intercept or steal.

Can I obtain Statistical Data?

Web-based access to AW statistics is available on all commercial grade hosting plans. Webalizer gives you the ability to track what domains are accessing your web site, how many "visitors" you are getting, search terms used, how much data is being transferred and much more.

How can I transfer my existing site over to your servers?

We offer turnkey solutions - that means we do all the work for you. We want you to concentrate on what you do best - growing your business.

Does Idiya Technologies host adult content websites?

No. Hosting companies that host adult content websites are not good choices for your hosting needs as they require a lot of bandwidth and will considerably slow down your site's response time. Pornographic content is also in violation of our acceptable use policy and our service agreement. There are legal and ethical issues involved in hosting of sites containing pornographic material. Any user of our services who is found to have pornographic content on their site, or links to pornographic sites, will have their account closed and deleted within 24 hours without prior notice.

What is the difference between Shared and Dedicated Hosting - how can I decide which I need?

Shared Hosting simply means that there are more than one website on a particular server. We never put more accounts on a server than will utilize 50% of it's resources to ensure optimal performance. Dedicated Hosting means that you control a whole server, configuring one or as many websites as you choose on it. Access to Dedicated Servers is gained by either Webmin, a browser based contol panel, or Telnet/SSH. Unless you have a large company with a high traffic website or are a web developer wanting to host multiple websites, a Shared Plan will probably fit your needs.

Will someone else on the server be able to access my website files if I have a Shared Hosting Plan?

No. Your website will physically be on a server with other websites but only your specific login info will access your website files.

Does Idiya Technologies support subdomains?

Idiya Technologies supports subdomain names with most of our web hosting packages, such as "name.yourdomain.com". Contact our support.

Aren't my domain renewal and my hosting account renewal the same thing? Why separate charges?

Domain name renewals and hosting account renewals are separate services and are billed separately. You may have registered your domain name with one of many domain name registrars. If your domain name is registered with another registrar, you will receive your domain name renewal from that registrar. If your domain name is registered with Idiya Technologies , you will receive your domain name renewal notice from us. If Idiya Technologies hosts your website, you will receive your hosting account renewal notice from us. If you let your domain name expire (no matter the registrar), your website will not be accessable, even if the hosting account is still active (no matter the hosting company). Domain names are recorded through the main domain registry (so no 2 parties can register the same domain name worldwide) but your web hosting account can only be active at 1 webhosting company. We do not have records of your domain name account's username and password since you created your own domain account.

You can contact us and speak to our Sales Department for more information.