1. How do
I set up an email account?
can I register a domain name?
3. What are
4. What is Data
5. What is Disk
6. Will I have FTP
7. Can I utilize
8. What is an SSL
9. Can I obtain
What is Web hosting?
Web hosting is an allocated amount of disk space for your
domain name on a computer that serves the information stored on it to the
internet. It is where all the files that make up your web site can be
found. Hosting removes the need of you having to provide and maintain
expensive and complicated Servers.
How long does it take for a hosting account to be set
As soon as we recieve payment in full you can expect to
have your hosting account completely setup in 24 to 48 hours .
What operating system is availabe on your servers?
On our servers we offer the choice between Windows and
Unix operating systems.
How do I set up an email
You can set up an email account by clicking here.
Can I keep my domain name if I switch my web hosting
over to your servers?
Absolutely! Although each ISP has it's own policy for
releasing domains and some may charge you a release fee. You can also transfer your domain to Idiya technologies at http://domains.idiya.com with a one year transfer extension.
How can I register a
You can register a domain at Idiya Technologies at http://domains.idiya.com . To
make it easy for our clients we can also register a domain name for you.
Simply call our Support personnel at 9885555288, we can check for
availablity and register it in your name for you.
What are Autoresponders?
Autoresponders reply to an incoming e-mail automatically.
An autoresponder could be used to send a standard pre written text e-mail
to persons requesting information, or confirming receipt of a request,
etc. If you have ever received a response to an e-mail which suggests that
the recipient is away from the office, you have received an automated
What is Anonymous FTP?
Enabling anonymous FTP(File Transport Protocol) allows
visitors to access your web site to upload and/or download files without a
unique id and password. By controllable anonymous FTP, we are referring to
an environment whereby anonymous access can be limited to specific files
What is Data Transfer?
In general, any outward bound traffic from a web site,
with the exception of e-mail, is considered to be data transfer. Every
time a person visits your site every web page, image, midi file, quicktime
video, etc. is viewed, data transfer is generated. Our hosting plans
include a generous amount of free data transfer which should be more than
enough for most sites. Additional data transfer beyond the threshold of
most sites can be purchased at a relativly small charge to support the
What is Disk Storage Space?
Disk storage space refers to the amount of server disk
storage specifically allocated to your account. This space is used to
store your web site files, the html, graphics, audio clips, POP mail
messages, pdfs, software and any other files that make up your web site.
Each of our hosting plans include a generous allotment of disk storage
space, but additional space can be purchased for any account as is
Will I have FTP Access?
FTP Access is available upon request on all commercial
grade hosting plans. Contact our support department to gain FTP access to
Can I utilize Streaming
Streaming audio and video is available on most some customl hosting plans. IDIYA Marketing and Technical staff can work with you
to deliver an audio/video-based streaming multimedia content through your
Can I upgrade my hosting plan at any time?
Yes, you can upgrade your account at anytime.
What is an SSL Secure Server?
The Secure Sockets Layer (SSL) is a commonly used protocol
for managing the security of a message transmission on the Internet. SSL
uses a program layer located between the Internet's Hypertext Transfer
Protocol (HTTP) and Transport Control Protocol (TCP) layers. The "sockets"
part of the term refers to the sockets method of passing data back and
forth between a client and a server program in a network or between
program layers in the same computer. SSL uses the public-and-private key
encryption system from RSA.SSL is an integral part of most Web browsers
(clients) and Web servers. If a Web site is on a server that supports SSL,
SSL can be enabled and specific Web pages can be identified as requiring
SSL access. So in simpler terms, with an SSL Web Server Certificate on
your website, any information sent to your web server is encrypted or
scrambled, making it impossible to intercept or steal.
Can I obtain Statistical
Web-based access to AW statistics is available on
all commercial grade hosting plans. Webalizer gives you the ability to
track what domains are accessing your web site, how many "visitors" you
are getting, search terms used, how much data is being transferred and
How can I transfer my existing site over to your
We offer turnkey solutions - that means we do all the work
for you. We want you to concentrate on what you do best - growing your
Does Idiya Technologies host adult content
No. Hosting companies that host adult content websites are
not good choices for your hosting needs as they require a lot of bandwidth
and will considerably slow down your site's response time. Pornographic
content is also in violation of our acceptable use policy and our service
agreement. There are legal and ethical issues involved in hosting of sites
containing pornographic material. Any user of our services who is found to
have pornographic content on their site, or links to pornographic sites,
will have their account closed and deleted within 24 hours without prior notice.
What is the difference between Shared and Dedicated
Hosting - how can I decide which I need?
Shared Hosting simply means that there are more than one
website on a particular server. We never put more accounts on a server
than will utilize 50% of it's resources to ensure optimal performance.
Dedicated Hosting means that you control a whole server, configuring one
or as many websites as you choose on it. Access to Dedicated Servers is
gained by either Webmin, a browser based contol panel, or Telnet/SSH.
Unless you have a large company with a high traffic website or are a web
developer wanting to host multiple websites, a Shared Plan will probably
fit your needs.
Will someone else on the server be able to access my
website files if I have a Shared Hosting Plan?
No. Your website will physically be on a server with other
websites but only your specific login info will access your website files.
Does Idiya Technologies support subdomains?
Idiya Technologies supports subdomain names with most
of our web hosting packages, such as "name.yourdomain.com". Contact our
Aren't my domain renewal and my hosting account renewal
the same thing? Why separate charges?
Domain name renewals and hosting account renewals are
separate services and are billed separately. You may have registered your
domain name with one of many domain name registrars. If your domain name
is registered with another registrar, you will receive your domain name
renewal from that registrar. If your domain name is registered with Idiya Technologies , you will receive your domain name renewal notice from
us. If Idiya Technologies hosts your website, you will receive your
hosting account renewal notice from us. If you let your domain name expire
(no matter the registrar), your website will not be accessable, even if
the hosting account is still active (no matter the hosting company).
Domain names are recorded through the main domain registry (so no 2
parties can register the same domain name worldwide) but your web hosting
account can only be active at 1 webhosting company. We do not have records
of your domain name account's username and password since you created your
own domain account.
You can contact
us and speak to our Sales Department for more
Please submit additional questions via e-mail.